MANAGED SOLUTIONS

Our Level 5 support is a fully managed package that can be applied to a wide range of our solution partners’ products including Checkpoint, Nokia, Cisco, Juniper, Websense, F5, Clearswift, McAfee, Funk, Crossbeam and ISS.

The service is delivered 24x7 and provides complete care of the appliance or application from monitoring to patching and upgrades. All emergency support issues are dealt with 24x7 with management and maintenance being delivered 9-5.30.

The service is flexible and can be deployed either just to one implementation or globally to a whole network. It can be provided independently or we can integrate it into your current network systems.

By utilising our Level 5 service our customers gain a number of significant advantages:

Cost Savings	Both in terms of training costs and resource allocation but also in terms of management system costs.
Optimised solution portfolios	Our managed service means that our customers are not restricted by their in-house capabilities and therefore can choose solutions that best fit their needs.
Improved Security	i-Sentral is a security expert, therefore our customers benefit from the experience of highly qualified security experts.
Greater Availability	Our service is available 24x7 and is provided by a team of highly qualified engineers with significant availability overlaps. Therefore there is always an i-Sentral engineer available to look after your needs.